Userback
Track all customer feedback and requests in one place
Free
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
This integration allows agents to create and view feedback inside Userback without having to leave the Freshchat inbox
Steps to install:
1. Navigate to Workspace Settings -> API Token section
2. Generate a new API token by clicking on Create API Token.
2. Enter your Userback API Token in the Freshchat app installation page
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
App Info
Published by Freshworks
about 1 year ago
Version: 1.0 Version History
Supported for
Categories
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Version History
This is the first version. Release notes not yet available.