Freshworks Marketplace

Keep your hardware inventory warranties up to date with the "Warranty sync" app for Dell.

Free

3.3 (50)

1.7k installs

Verified by Freshworks

By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.

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Overview

Reviews

How to install?

Privacy & Security

New

Warranty sync for Dell ensures that your hardware inventory stays up to date with their latest warranty data. With a straight forward configuration, you can start syncing warranties for your inventory in no time. Features: 1. Automated warranty sync at configurable frequencies. 2. Sync older/newer items at configurable intervals Notes: • Ensure that all Dell assets have either "Dell" in their product name or in their manufacturer name. Example: "Dell Inc." • Each new Dell asset warranty will be synced daily and all Dell assets will be updated every 30 days. • After you have installed the app, it usually takes 24-36 hours for the warranty information to be updated.

3.3

1.7k installs

Reid McLaughlin

2 months ago

no longer working

Mayur Dudhat

2 months ago

Doesn't work at all !!!

Craig Burke

2 months ago

It hasn't worked for us since January. Our Freshservice team reached out to Effy support on our behalf as the app wasn't working for us. In March 2024 Effy replied that there was an issue with the Dell APIs "which are getting aborted occasionally which causes the integration to halt" They stated that they were planning a permanent fix for to be rolled out the first quarter of 2024. Looks like the app hasn't been updated since January of 2023. Effy support was able to run a force resync, which did populate warranty info for all of our assets at the time, but all new assets have no Dell warranty info.

Jérôme MARTEVILLE

3 months ago

Any news ? Does not work too

Installation: On the installation page, you need to submit the following information: - Freshservice API key: You can find it on your "Profile Settings" (accessible from your initials on the top right corner)

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