Webhook Extender
Verified by FreshworksForward Freshchat product webhook events to up to 5 endpoints.
Published by Arbaan(about 3 months ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
A Freshchat marketplace app, to overcome the product limitation of webhook event forwarding to only one Webhook endpoint. By enabling this app, you can forward the Freshchat product webhook events to up to 5 endpoints simultaneously.
The Marketplace app logs will also provide confirmation on the status and error logs in case of any issue.
100+ installs
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1. Click on Install
2. Add the list of webhook URLs to which the Freshchat product webhook event has to be forwarded.
3. Click on 'Connect' at the bottom to check for issues.
4. Once the Webhook URLs are saved, please click on 'Install' from the bottom right.
5. After the app is installed, go to the 'Installed Apps' section.
6. Click on the Gear icon next to the Webhook Extender App and select 'Settings'
7. Now copy the Freshworks Marketplace webhook (https://hooks.freshworks.com)
8. Go to Admin--> Webhooks and, paste the Freshworks Marketplace Webhook and enable the webhook feature.
Once this is set up, the Freshchat product webhook events will be forwarded to the configured end points.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
Webhook will collect the conversation data and send it to the end user
What is the purpose of collecting/processing the data?
To send the message to the third-party domain.
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
Yes
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
No
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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Version History4.0 (October 2024)
UI Bug Fix
3.0 (April 2024)
UI issue and Version Upgrade
2.0 (March 2023)
New Feature Update and X-Signature Added