Freshworks Marketplace

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WooCommerce

Connect to your WooCommerce store and engage with customers across multiple channels
Free
3.0 (6)
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200+ installs
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By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewReviewsHow to install?Privacy & SecurityNew
Designed for WooCommerce, the solution helps you increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges and nurture customers across multiple channels. Get more of the right customers across multiple channels Connect with customers on their preferred channels, such as email, SMS, chat, WhatsApp, and social media. You can create targeted campaigns that reach the right customers with relevant messages. Have meaningful conversations to drive engagement Understand buyer intent, segment audiences based on their purchases, behavior, and preferences or use pre-built segments such as new or returning customers, one-time purchases, abandoned carts, and more to send personalized messages that drive conversions. Ready to use in minutes WooCommerce-friendly onboarding and playbooks to get up and running with a few clicks. Start bringing in revenue from Day 1. Drive revenue around the clock with powerful automations Promote offers, prevent cart abandonment, upsell, and cross-sell with ready-to-use automations. Save time and help scale & grow the business, even with a lean team.
3.0
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200+ installs
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6
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Jeremy Navrady
kavya Sharma
Eric Kooymans
Aaron Winsloe
How to Install- Please refer to this article for instruction on how to install the integrate your WooCommerce store with Freshmarketer. https://crmsupport.freshworks.com/en/support/solutions/articles/50000006106-how-to-integrate-your-woocommerce-account-with-freshmarketer-/preview
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
Collects and processes contact, order, and product data from Woocommerce
What is the purpose of collecting/processing the data?
Contact, order and product data are utilized for personalizing marketing campaigns and providing agents with relevant contextual information to enhance customer interactions.
Does your app store any End-User data?
Yes
What End-User data does your app store?
Collects and processes contact, order, and product data from Woocommerce
Countries where data is stored
Australia, India, Germany, United Arab Emirates, United States
What is the purpose of storing the data?
Contact, order and product data are utilized for personalizing marketing campaigns and providing agents with relevant contextual information to enhance customer interactions.
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
Yes
Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?
OWSAP 2021
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
No
What is the data retention period after app is uninstalled?
Synced data remains in the CRM, but no new data will sync after uninstallation.
Does your app allow customers to request a custom End-User Data retention period?
No
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