By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Designed for WooCommerce, the solution helps you increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges and nurture customers across multiple channels.
Get more of the right customers across multiple channels
Connect with customers on their preferred channels, such as email, SMS, chat, WhatsApp, and social media. You can create targeted campaigns that reach the right customers with relevant messages.
Have meaningful conversations to drive engagement
Understand buyer intent, segment audiences based on their purchases, behavior, and preferences or use pre-built segments such as new or returning customers, one-time purchases, abandoned carts, and more to send personalized messages that drive conversions.
Ready to use in minutes
WooCommerce-friendly onboarding and playbooks to get up and running with a few clicks. Start bringing in revenue from Day 1.
Drive revenue around the clock with powerful automations
Promote offers, prevent cart abandonment, upsell, and cross-sell with ready-to-use automations. Save time and help scale & grow the business, even with a lean team.
It's OK but not great. The app has pulled over some data but not all of it. It only appears to be able to handle 1 website and we are using 2 so its our problem. It worked at the start but the updates have not been happening. So far, it's not particularly good.
kavya Sharma
10 months ago
very poor
Eric Kooymans
10 months ago
Amazing, it just worked! All I did was put in the URL, approved the integration and it all loaded. I have done dozens of integrations and this one is was very easy. Sales team loves it.
How to Install-
Please refer to this article for instruction on how to install the integrate your WooCommerce store with Freshmarketer.
https://crmsupport.freshworks.com/en/support/solutions/articles/50000006106-how-to-integrate-your-woocommerce-account-with-freshmarketer-/preview
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
Collects and processes contact, order, and product data from Woocommerce
What is the purpose of collecting/processing the data?
Contact, order and product data are utilized for personalizing marketing campaigns and providing agents with relevant contextual information to enhance customer interactions.
Does your app store any End-User data?
Yes
What End-User data does your app store?
Collects and processes contact, order, and product data from Woocommerce
Countries where data is stored
Australia, India, Germany, United Arab Emirates, United States
What is the purpose of storing the data?
Contact, order and product data are utilized for personalizing marketing campaigns and providing agents with relevant contextual information to enhance customer interactions.
Does your app share End-User Data with any third party entities?
Not an Admin? Share this app with your admin to install it for you.
Version History
6.0 (July 2024)
Improved app stability for a smoother user experience
Optimized performance to ensure faster response time
5.0 (May 2024)
Improved app stability for a smoother user experience
Optimized performance to ensure faster response time
4.0 (September 2023)
Identify Orders from Non-Logged-In Customers: Quickly spot orders from non-logged-in customers via the new "Ordered via Email" option in Order history. You can access this feature from both the Contacts page and the Agent Inbox.
Enhanced Cancel Refund Flow: Experience an improved, user-friendly Cancel Refund process for easier order management.
3.0 (August 2023)
- Experience a faster and smoother app performance with optimized front-end bundles.
- Streamlined Draft Orders: We’ve made significant enhancements and fixes to our Draft Orders feature, making it more efficient and user-friendly.
- Refined User Interface: You’ll notice several improvements in the user interface, enhancing overall usability and visual appeal.
- Enhanced Stability: Uninstall handler issues are now resolved for a reliable user experience
2.0 (May 2023)
Bug fixes
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