Freshworks Marketplace

App cover art submitted by the app developer that represents the app

WordPress

Embed the help widget, convert WP comments to tickets, and let users login to your portal easily.
Free
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OverviewHow to install?Privacy & SecurityNew
With the Freshdesk (official) plugin, you can: * quickly integrate the help widget in your WordPress site or blog (so your visitors can search through your knowledge base or submit a ticket) * convert comments on your WordPress site into Freshdesk tickets * allow users on WordPress to seamlessly login to your support portal via SSO If you need help configuring this plugin, please reach out to support@freshdesk.com
For automatic installation through WordPress: 1. Go to the Plugins page in your WordPress admin section. 2. Click the 'Add new' button. 3. Search for the 'Freshdesk (official)' plugin. 4. Click 'Install now' and activate the plugin. Manual installation 1. Download the latest version of 'Freshdesk (official)' plugin from the WordPress plugin directory. 2. Extract the zip and upload the wp-freshworks-widget directory to your /wp-content/plugins directory. 3. Go to the 'Plugins' page in your admin section and activate the plugin. 4. You now have a new admin menu 'Freshdesk' in your WordPress admin menu bar. Click on it and configure settings.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Info

Published by Freshworks
about over 7 years ago
Supported for

Categories

Knowledge & Content Management  Social Media & Customer Engagement

Other Resources

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Please visit the vendor’s website for privacy policy and terms of use.

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Version History
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This is the first version. Release notes not yet available.
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