ZeroBounce
Verified by FreshworksAccurate Email Address Validation using ZeroBounce
Published by Freshworks(about 1 month ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Perform accurate email address validation using ZeroBounce application and identify contacts with invalid email addresses. This will help you maintain good email delivery is good and protect your domain reputation by sending emails to valid email addresses.
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In order to install this ZeroBounce integration in Freshsales, you will be to enter the below 4 details in the installation page,
1) ZeroBounce API Key
2) Freshsales Domain
3) Freshsales API Key
4) Internal name of a custom text field where the ZeroBounce status will be displayed
How to get the ZeroBounce API Key?
1) Login to your ZeroBounce account.
2) Access the API tab on the left nav bar or open the link - https://www.zerobounce.net/members/API
3) If you do not have an existing API key in ZeroBounce then click on "Create a new API Key" in the top right corner to generate a new API Key.
4) Copy the API Key displayed in ZeroBounce and paste it in the "ZeroBounce API Key" section in the installation page.
How to get your Freshsales Domain?
Freshsales domain is mentioned in the URL of your Freshsales account and is the section before ".myfreshworks.com". For example, if your Freshsales account URL is crm.myfreshworks.com then your Freshsales domain is "crm".
Note - Currently this integration supports Freshsales accounts with URL containing "myfreshworks.com".
How to get your Freshsales API Key?
1) Go to Personal settings in the top right corner in Freshsales.
2) Access the API tab under personal settings.
3) Copy the API key mentioned under "CRM API details" section and paste it in the Freshsales API Key section in the app installation page.
How to create a custom text field in contacts module?
The reason we need to create a custom text field in the contacts module is so that we can store the ZeroBounce response in a field which can later be used to filter contacts and export them from Freshsales whenever required. Without this field, the response will be stored under notes alone and so we won't be able to filter them within Freshsales. Following are steps to create this field,
1) Go to Admin settings in Freshsales -> Contacts.
2) Click on "Add field" and select "Text" (Do not select Text area") -> Click on Add selected.
3) Enter a field label like "ZeroBounce status" and this will create a field with internal name as "cf_zerobounce_status".
4) Enter the internal name of the field in the "Field internal name" section.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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Version History2.0 (October 2024)
This is to help customers who perform import of contacts where multiple create/update requests are received by the application in a short time duration.
Note - For high usage, we will have to raise an additional request to further increase the limit.