Seamless Calling From Freshsales Via ZIWO Cloud Contact Center With Many Amazing Features!
Free
21 installs
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients.
ZIWO connects 145+ countries globally, including the GCC, so that users can instantly expand their reach in new geographies. Customer Experience is vital for your business, so join the hundreds of happy, innovative companies such as Carrefour, Deliveroo, Floward, or Damac, who already use ZIWO Superpowers.
Integrate ZIWO into your daily Freshsales to help your team work smarter and improve!
Sign in to your ZIWO Account, and get the most out of all ZIWO services. Talk to your clients. Simply! ZIWO Cloud Contact Center software deployed instantly. Fully API based. CRM Plugins. Connect real or virtual agents. Virtual phone number in any country.
This smooth integration enables any team to engage more with clients and helps them focus on customer support tasks, ticketing, sales, and any other interaction with customers. Agents don’t have to log in or navigate multiple interfaces anymore, now they can stay on Freshsales while ZIWO acts behind the scenes.
ZIWO integration with Freshsales will increase the efficiency of your agents and they will have more time for professional communication with customers.
Get in touch with your prospects, improve call response, set up outbound sales & marketing campaigns & overall call center performance with seamless integration of Ziwo with Freshsales.
By using this integration, you will be able to:
Receive and make outbound calls
Search for matching contacts and leads
Use click-to-call feature to make outbound calls
Create new contacts
View analytics to display daily performance summary
Change your preferred language (English & Arabic)
Automatically add call logs for existing contacts when ending a call
Transfer calls to teammates or external teams
Add and manage notes for contacts
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
This is the first version. Release notes not yet available.
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