Some apps may need a purchase via in-app subscription. Check the app description for details.
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewReviewsHow to install?Privacy & SecurityNew
The Zoho CRM Connector app seamlessly integrates Freshchat/CSS and Zoho CRM, enhancing data flow and operational efficiency.
The app allows syncing of contacts and accounts. For syncing other objects, please contact support@freshdesk.com. For more details, refer to the article - https://crmsupport.freshworks.com/en/support/solutions/articles/50000009994
With the data sync feature, you can do the following:
Data sync from Zoho CRM to Freshchat/CSS:
1. Generate reports on Freshchat/CSS based on Zoho CRM data.
2. Run automation on Freshchat/CSS conversations using Zoho CRM information.
Data sync from Freshchat/CSS to Zoho CRM:
1. Keep the sales team in sync with data from Freshchat/CSS.
2. Run reports on Zoho CRM using data from Freshchat/CSS conversations.
No reviews available for this app.
1. Install the App:
- Go to Admin -> Marketplace Apps and search for ‘Zoho CRM Connector App’.
- Click on Install and connect your account.
2. Connect Freshchat:
- Enter your Freshchat & CRM domain and API keys from Admin -> API settings
- Select the agents who will have access to the Zoho CRM configuration.
- Click 'Install'. Once the app installation is complete, navigate to the full-page app on the left navigation bar.
For more detailed instructions on how to install the app, refer to this article - https://crmsupport.freshworks.com/en/support/solutions/articles/50000009994
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
AE256
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
Data in Workato is encrypted at rest and in transit. At rest, data is encrypted using a top-level encryption key and a multi-level key hierarchy. Encryption keys are unique to each workspace, thereby limiting vulnerabilities and ensuring your data is separate from other workspaces.
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
Not an Admin? Share this app with your admin to install it for you.
Version History
Version 2.0
Released on Aug 16, 2024
Minor bug fixes
Build your own apps
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.