Integrating Zoom Meetings with Freshchat improves agents’ communication with the customer.
Free
28 installs
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OverviewReviewsHow to install?Privacy & SecurityNew
Zoom Meeting integration allows support agents to resolve issues faster through direct interaction with the customer:
* Generate Zoom meeting URL to start a meeting instantaneously or schedule a meeting for a specific time slot
* Multiple agents in an organization can host concurrent Zoom meetings
* Use audio, video, and screen sharing features for a better understanding of customers’ issue
* Request remote control of customers’ screen
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Please follow the steps described in the link below:
https://crmsupport.freshworks.com/en/support/solutions/articles/50000006018-how-to-install-freshchat-zoom-integration/?cloud=freshchat
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