How Freshworks helped NITI Aayog build the COvAID donation portal for fast and easy global aid

Sampriti S. Roy on November 8, 2021. 3 min read

Fighting a battle against time, Freshworks was selected by NITI Aayog, the Government of India’s policy-making wing to streamline and optimally distribute foreign aid using our customer helpdesk product, Freshdesk.

Suman Gopalan on November 3, 2021. 3 min read

Empathetically yours: Introducing our Career ReSta...

Through our Career ReStart program, Freshworks aims to help women who fell off the workforce due to ...

Team Freshworks on October 25, 2021. 7 min read

10 Growth recommendations for entrepreneurs lookin...

From making data-based decisions to having the appropriate organizational structure and hiring the r...

Satwik Hebbar on October 11, 2021. 5 min read

Tackling fears, targets, and complacency in engine...

There are some stretches in a leader’s journey that do not get so much attention as achieving ta...

Team Freshworks on October 6, 2021. 5 min read

How to empower employees with digital upskilling

Not only do digital upskilling programs create a better skilled and more adaptable workforce, but th...

Anush Arvind on September 30, 2021. 7 min read

Building a scalable app in production

Besides observability and availability, the capacity of an application to efficiently handle request...

Girish Mathrubootham on September 23, 2021. 3 min read

Day Zero for Freshworks

It’s day zero all over again for Freshworks as we start our public journey to build an iconic glob...

Scindia Balasingh on September 22, 2021. 5 min read

‘Two is better than one’: How Technology Partn...

Running on powerful product integrations, technology partnerships help SaaS companies reach more cus...

Mohamed Ibrahim on September 17, 2021. 6 min read

Caching ActiveRecord Objects efficiently

As our Freshservice app kept growing in functionality, we decided to execute a refactoring in order ...

Vishnu Balaji KM on September 9, 2021. 5 min read

Solving the integration puzzle in migration to Emb...

In an earlier blog, we had shown how we set out to migrate the frontend codebase of one of our prod...