Freshworks products in AWS Marketplace cover image

You can now get Freshworks products in AWS Marketplace

Team Freshworks on April 14, 2021. 2 min read

Powered by AWS Marketplace’s proven performance and portfolio of cloud services, our customers can leverage multiple software from Freshworks that are intuitive and easy to use.

Anush Arvind on April 13, 2021. 6 min read

The Freshworks way of making apps highly available

Ensuring the availability of your application matters a lot in today's highly competitive business ...

Editorial UK on April 12, 2021. 3 min read

How behavioural personas drive business growth

One of the key areas to business growth is understanding your customers and delivering against their...

Adrian Swinscoe on April 6, 2021. 3 min read

Two Radical Ideas for Leaders to fight ‘Zoom fat...

Prior to the pandemic, I often heard tales of people talking about how their busy days were full of ...

Prasad Ramakrishnan on April 5, 2021. 6 min read

Shifting security left, one step at a time

In the post-pandemic world where the Internet has truly become a global village, information securit...

Editorial UK on April 2, 2021. 8 min read

The Importance of Customer Service in the Travel I...

The period from early 2020 has been a challenging time for all sectors, but the travel and hospitali...

Editorial UK on April 2, 2021. 6 min read

How Can Using AI in Customer Service Help Your Bra...

AI (Artificial Intelligence) in customer service is making a fundamental difference to businesses. I...

Editorial UK on April 2, 2021. 6 min read

How BrewDog Successfully Delivered a Customer-Cent...

The global pandemic has changed the face of e-commerce and customer journeys. As expectations shifte...

Arunava De on March 31, 2021. 8 min read

How we approached IT incident predictions through ...

Deep learning has been a sought-after method to predict IT incidents and failures. We offer a soluti...

vinod chandramouli on March 18, 2021. 6 min read

Navigating the curious world of sales in an experi...

For Vinod Chandramouli (Senior Director of Sales at Freshworks), navigating the world of sales invol...