Freshworks-PagerDuty integration brings peace of mind to the IT industry

Sheela Sakariya on July 31, 2020. 2 min read

Freshservice’s PagerDuty integration ensures that every customer support ticket is attended to and gets the attention it deserves.

Yuvanesh Palanisamy on July 30, 2020. 6 min read

The codebase of Freshdesk has grown by leaps and bounds for about a decade. How do we ensure that it...

Sanjay Gupta on July 29, 2020. 6 min read

A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...

Arun Pattabhiraman on July 22, 2020. 2 min read

Workplace technology is a key contributor to employee happiness and engagement, which, in turn, is a...

Sanjay Gupta on July 20, 2020. 3 min read

There's a huge body of literature on why culture matters for organizations. Let's dig into some inte...

Bala Kumar on July 16, 2020. 8 min read

[Graduating from startup to scaleup means having to constantly evolve your applications to keep pace...

Bharani Vaitheesvaran on July 14, 2020. 7 min read

Employees at Freshworks have begun to unwind over video conferences -- with doses of fun and chatter...

Team Freshworks on July 8, 2020. 4 min read

Supr Daily and Vedantu are among the forward-thinking companies using the power of Freddy artificial...

Ritikesh G on July 2, 2020. 5 min read

Our goal was simple: reduce the load on our database and achieve faster access to frequently read da...

Ritikesh G on June 25, 2020. 5 min read

Can there be an optimization technique to reduce network calls to your cache store or database by gu...