Company news
News and insights about our company and product innovation
Where to find Freshworks in November
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world
Anukriti Ganesh
3 mins read
Freddy AI Agent: A powerful new catalyst for superior CX and EX
Autonomous AI agents are transforming the way businesses provide fast, always-on service to customers and employees
Ramesh Parthasarathy
5 mins read
Where to find Freshworks in October
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world
Anukriti Ganesh
3 mins read
The future of AI-powered customer experience
A recent Freshworks webinar explored real-world examples of how AI is transforming CX
Suganya Manivannan
2 mins read
AI is a powerful tool—but not a panacea
Freshworks CIO Ashwin Ballal on how to make smart bets on AI that pay off
Ashwin Ballal
1 min read
Where to find Freshworks in September
A monthly global roundup of the industry events, webinars, and confabs that will feature Freshworks executives and partners
Anukriti Ganesh
3 mins read
Life and business lessons from summiting Mount Kilimanjaro
Freshworks CCMO Mika Yamamoto reflects on a momentous family challenge
Mika Yamamoto
1 min read
Where to find Freshworks in August
A global roundup of industry events and webinars featuring our execs and experts
Anukriti Ganesh
2 mins read
How Freshservice streamlines service management for Freshworks
A new whitepaper explores how Freshworks manages over half a million tickets annually with fewer than 290 IT and business agents
Anukriti Ganesh
2 mins read
Where to find Freshworks in July
A roundup of industry events and webinars featuring our execs and experts
Sanjay Gupta
2 mins read
How our customers can enhance account security
The case for enabling multi-factor authentication (MFA)
Team Freshworks
1 min read
At Refresh 2024, AI takes center stage
Freshworks’ annual conference kicks off with insights about putting AI to work to create customer and employee experiences
Sanjay Gupta
1 min read
Where to find Freshworks in June
A roundup of industry events and webinars featuring our execs and experts
Sanjay Gupta
2 mins read
Freshworks lights up Times Square
From the Nasdaq Tower to Refresh 2024, the Freshworks team takes NYC
Derek Korte
1 min read
Freshworks to join AI/CX panel at VivaTech 2024
Connect with Freshworks and learn more about the future of AI-powered customer support at Europe’s largest technology conference
Sanjay Gupta
1 min read