Company news
News and insights about our company and product innovation
6-month merger update
A message from Freshworks' CEO
Dennis Woodside
3 min read
Freshservice gets an ITAM boost with Device42
Modern IT ecosystems need automation and AI to manage a complex mix of hardware and software assets both on-premise and in the cloud
Venkat Balasubramanian
3 min read
How Freshworks is moving upmarket
CEO Dennis Woodside explains Freshworks’ transition into a truly global company
2 min read
Where to find Freshworks in February 2025
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world.
Vishnu Prasad
2 min read
Freshworks points people-first AI at the mid-market and enterprise
In an interview, CTO Murali Swaminathan lays out product strategy and readiness for AI-powered service from Freshworks in 2025
5 min read
How CIOs can overcome the headwinds of AI
In 2025, AI adoption challenges for many business leaders are largely operational—not motivational—says Freshworks’ Abe Smith
1 min read
Where to find Freshworks in November
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world
Anukriti Ganesh
3 min read
Freddy AI Agent: A powerful new catalyst for superior CX and EX
Autonomous AI agents are transforming the way businesses provide fast, always-on service to customers and employees
Ramesh Parthasarathy
5 min read