Company news
News and insights about our company and product innovation
How AI empowers customer service teams
Freshworks CCMO Mika Yamamoto on why combining AI with human expertise is the key to faster, smarter, more personalized customer experiences
Mika Yamamoto
5 min read
With AI, choose people over technology
On Computerworld’s Today in Tech podcast, Freshworks CCMO Mika Yamamoto says strategy is the key to success with AI
Vishnu Prasad
2 min read
Enterprise grade without the complexity
The same Freshworks values, now for AI
Srinivasan Raghavan
5 min read
Where to find Freshworks in March 2025
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world
Vishnu Prasad
2 min read
6-month merger update
A message from Freshworks' CEO
Dennis Woodside
3 min read
Freshservice gets an ITAM boost with Device42
Modern IT ecosystems need automation and AI to manage a complex mix of hardware and software assets both on-premise and in the cloud
Venkat Balasubramanian
3 min read
How Freshworks is moving upmarket
CEO Dennis Woodside explains Freshworks’ transition into a truly global company
2 min read
Where to find Freshworks in February 2025
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world.
Vishnu Prasad
2 min read