CAREERS AT FRESHWORKS

Delight is our business. Together, we can make it yours.

Our platform is built to deliver better customer relationships and happier employees. So is our company.

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Endless opportunities. One mission: Delight.

Our technology is built for success. Starting with yours.

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Product & Engineering

The freedom to create game-changing technologies. The support to bring them to life.

Sales & Marketing

Our AI-supercharged platform helps customers deliver delight. It’s also a delight to sell.

Customer Service & Success

Big resources, like an enterprise. Big impact, totally unlike most enterprises.

Corporate / Others

We love taking the busywork out of people’s workdays. Including yours.

At Freshworks, the best ideas win, not the loudest. Young folks are free to voice their ideas and, management takes the time to explain product plays and get feedback from everyone.

Vijayaraj MurugesanStaff Engineer

What we value at work

Craftsmanship

Every solution we create is meant to help more people find success, more easily. So, if it's not world-class, it doesn't go out the door. "Are you proud to put your name on it?" is the mantra we live by.

Happy environment

We work together across teams, business units, and locations with honesty, empathy, and respect. We do it because we share a purpose: to help more people succeed, by continually finding better, more human ways to work.

Agility with accountability

People want to focus on their purpose, not their tools. That's what we deliver for our customers, and for ourselves. We're able to be agile because we are empowered to take ownership, make quick decisions, take calculated risks and get things done.

True friend of the customer

We measure ourselves against our ability to make success more available to more people, both inside and outside our company. We're never satisfied until we've made work faster, easier, and more human for every client we serve - and every member of our Kudumba.

What drives our company

Success doesn’t just happen. Our steady, strong growth comes from a set of principles that guide us - all centered around continuously finding better, more human ways to work.

We drive resultsWe collaborateWe innovateWe focus on our customersWe value differences

Pursue results relentlessly

The bottom line drives us, like every company. It’s how we approach it that makes us different: By setting ambitious goals, persisting in the face of obstacles, and prioritizing others’ success.

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Inside Freshworks

An inside look at what we’re working on, how we’re doing it, and our ongoing quest to make the world of work feel a lot less like, well, work.

Biryani as a metaphor for business success

Craftsmanship is a core Freshworks value. That’s never more true than on Biryani Wednesdays.

Life. Work. Freshness.

If it makes work feel less like work, we’re exploring it. Take an inside look at our values, people, and culture of innovation.

Engineering delight

Thoughts on leaderships from Jayashree Sundaresan, senior director of engineering at Freshworks

Freshworks is carving out bold careers—leadership roles, for women in tech

Freshworks female leaders share insights into the ways our shared values influence their career journeys.

What if delight were your job?

Everything Freshworks does is about delivering delight at work - including your work. Explore our opportunities—we’re excited to help you find your fit.

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