Freshworks technology partner program
Become Freshworks technology partner and deliver more value and delight to your customers by integrating your software with the Freshworks product suite
Why you should become a technology partner
Grow your revenue with Freshworks marketplace
Build apps that solve critical business problems and promote them on our robust marketplace, opening up a new channel to generate revenue for your business
Delight your customers with tailored solutions
Deliver more value by integrating your software with the Freshworks product suite and offering optimized solutions to your customers
Innovate with the all-in-one developer platform
Build integrations easily with the all-in-one developer platform. Leverage the extensive UI library, developer toolkit, self-service dev-assist portal, SDKs, and powerful platform APIs
Build & sell with marketplace
As a technology partner, you can leverage our robust marketplace to build apps with ease and get discovered by 30,000+ active users. Our platform will also help you drive more value from your solutions by creating additional revenue opportunities while cutting the cost of setting up a storefront for your business.
Technology alliances that power your businesses
Freshworks services and solutions are bolstered by strategic alliances, with leading technology partners, that enhance business value and accelerate influence across global markets. Through these close partnerships, Freshworks drives focus on highly innovative solutions, customized co-selling initiatives, and joint GTM activities.
Freshworks has been a stellar partner by any metric - very open, welcoming, and imaginative. They are always thinking of new ways we can work together and collaborate with us to iterate and innovate on new integrations.
The Five9 and Freshworks integration combines contact center controls natively in a single, intuitive user interface to capture, view, manage, and share every customer interaction, leveraging the power of real-time customer data to drive greater business results, increasing agent productivity and improving customer service.
FAQs
How can I become a Freshworks Technology Partner?
If you are a legitimate business with a website and wish to apply to become a technology partner, please fill out the Freshworks Partner Program sign-up form. Once submitted, your application will be reviewed, and you will be notified of your status after the assessment process.
How long does it take to get approval after applying?
The typical processing time may vary depending on the volume of applications and the complexity of the proposed integration. After the assessment, Freshworks will notify the partner about their status via email.
How can I progress from the registered to the ruthorized or premier tier?
To progress, meet the eligibility criteria for tier advancement, and maintain essential app and integration health. Also, align with Freshworks’ strategic objectives while showcasing strong business growth potential. Please note that tier progression evaluations occur periodically, based on integration performance and engagement levels.
How long does it take to get an integration listed in the Marketplace, and where can I track the progress?
Depending on the complexity of the solution offered, the integration can take anywhere from a few days to a month to get listed in the marketplace. App developers can track our 3-step (code, content, and QA) review process on the tool provided, where the status and other comments from our review team will be updated on time.
How to create and extend a developer account?
To start with app development, you need to create a trial account on the Freshworks website with one of the available plans. The duration of the trial plan can be extended for as long as the app development and maintenance go on. To extend your trial account, raise a request on our Assist portal. You can also mention obtaining a suitable plan to utilize most of the product features during app development.
How can I learn more about the Freshworks Developer Platform?
You should check out our Introductory Guide to Freshworks Developer Platform. This has all the information that you may need as we onboard you to our community.
Do I need to pay for getting my app listed on Freshworks Marketplace?
No, we do not charge developers for listing their apps in the Freshworks Marketplace.