A powerful solution for small businesses

Freshsales vs HubSpot: Pay 70% less, get 100% more. Switch now!

Starting with HubSpot might seem smart, but it can quickly become expensive as you scale. Save more with Freshsales, which offers powerful and affordable plans for growing businesses.

Try for freeRequest demo

Mar 21, 2024

How to choose the right CRM for your business?

The ideal CRM for a fast-growing business is one that sales teams love, find easy to use, receive great support from, and see as a partner in their growth and success.

100% customization to fit your business needs

Fully customizable to your sales process, saving your team time learning the CRM.

Intuitive and easy-to-use interface

A clutter-free interface ensures easier adoption with minimal training.

AI-powered insights for faster decision-making

AI delivers insights and accurate forecasts, helping you focus on top leads.

Powerful automation that boosts productivity

Automate workflows to boost productivity, letting your team close more deals.

Reliable support and easy onboarding

Excellent support and onboarding ensure a smooth, uninterrupted transition.

Transparent and affordable pricing

Essential features at a great price, with free tools and scalability as you grow.

5 reasons Freshsales CRM wins over HubSpot

Powerful CRM at a fraction of the cost

Why Freshsales helps you win

Freshsales provides exceptional value with powerful features at 70% less cost than HubSpot.

We remain cost-effective and scale well as your team grows, ensuring you get more for your investment.

Why HubSpot might not be the right choice for you

The HubSpot Starter plans are lean on features, and as you move to mid-tier plans, it can become costly for even small teams.

The higher costs for basic features and upgrades can make HubSpot a less economical choice as you scale.

Honest and transparent pricing

Why Freshsales wins

Freshsales pricing is transparent, with no hidden fees.

Our plans are value-packed with essential features like customization and call minutes included at every level without extra charges.

Why HubSpot might not be the right choice for you

HubSpot is costly compared to Freshsales and limits basic features in the Starter plans, which isn't clearly communicated. 

You need to pay extra for customization, onboarding, key workflows, and additional call minutes. Growing businesses usually use up the 500 free minutes within a week.

Friendliest support team to help you succeed

Why Freshsales wins

We began as a help desk company, so support is ingrained in our DNA.

Customers of all sizes get dedicated phone, chat, and email support 24/5 with Freshsales to leverage our CRM and accelerate growth.

Why HubSpot might not be the right choice for you

Imagine being knee-deep in setting something up and waiting 24 hours for email support. 

HubSpot’s Starter plans are twice as expensive as Freshsales, yet you must pay an extra $75 per user for phone support, making options costly and limited.

Get started fast and free

Why Freshsales wins

We offer $500 worth of free onboarding with a Dedicated Account Planning (DAP) team to help you get started from Day 1 without hiccups. 

Do you prefer DIY? No problem! Our library of easy guides, videos, and step-by-step onboarding will have you set up in no time.

Why HubSpot might not be the right choice for you

With HubSpot, dedicated onboarding means an extra of up to $3500 from your pocket. 

You could also face significant delays in implementation as it is outsourced to third-party teams.

Effortless automation and customization with AI

Why Freshsales wins

Freshsales offers easy automation and customization with intuitive time-based workflows and flexible adaption of CRM.

Freddy AI automates tasks like writing emails and forecasting, enhancing productivity without extra costs.

Why HubSpot might not be the right choice for you

HubSpot requires technical skills for customization and charges $750 per user per month for Operation Hub, that enables time-based workflows. 

Key features like HubSpot AI are limited to specific modules, making it expensive and complex.

Freshsales CRM vs HubSpot Sales Hub

Decoding the best CRM solution for your business

Criteria

Freshsales CRM 

HubSpot Sales Hub

Pricing

Starts at $9/user/month

Starts at $15/user/month

Mandatory onboarding cost

Nil

$1500 for Professional and $3500 for Enterprise

Kanban views for contacts and accounts



Clone records



Time-based workflows


  

Answer bots



AI-powered deal insights



Next-best action



Data centers

US, EU, IN, and AU

US and EU only

CPQ

Available as an add-on

Built-in

Talk to an expert. Claim your FREE $500 expert consultation today!

Get a free CRM consult

The Freshworks advantage

Freshworks Neo Platform

Create custom workflows and applications to meet your unique business needs. Scale fast with a marketplace of 1,200+ apps. Unify experience, gather actionable insights, and bring customer context to every interaction.

Learn more

Freddy AI for sales

Get more done in less time with Freddy, your always-available AI assistant. Freddy helps you find potential customers, creates personalized emails, and provides insights to help you close deals faster.

Learn more

Freshsales Suite

Unite sales and marketing with an all-in-one CRM. Deliver seamless engagement across channels with a 360° view of the customer. Understand customer intent and send the right message to close deals faster.

Learn more

Why our customers love us

With Freshsales, we are able to get a holistic view of our customers, have better governance over sales productivity, pipeline and in turn move our business forward.

Brian ShiaHead of Corporate Solutions, Lalamove
Watch video

Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP, Sales and Service, Blue Nile
Watch video

Simplicity and power of the tool took us. Freshsales is allowing us to keep going with limited resources, given the shifting environment. It’s an asset.

Greg ArmstrongVP of Sales, Evans Manufacturing
Read Customer Story

We are 100% satisfied with Freshsales. We wanted an out-of-the-box solution that could be used. We have got it.

Kim JohnsenCCO, Kongskilde Industries
Read Customer Story
Trusted by 68,000+ Businesses Worldwide

Recommended by industry experts

FAQs

Is HubSpot CRM free?

HubSpot offers a 14-day free trial and a free plan. The free plan restricts users to basic contact management capabilities and limits the number of email templates, lists, contacts, and call minutes.

What are the main differences between Freshsales and HubSpot?

Freshsales and HubSpot are worlds apart in pricing and features. Freshsales offers more for less, with many features at unbeatable prices, while HubSpot charges high fees for basic features and extra charges for onboarding.

Which CRM is more suitable for small businesses and why?

Freshsales is more suitable for small businesses due to its affordable pricing, comprehensive features, and ease of use. It offers more value at lower prices and provides essential tools without hidden costs, allowing SMBs to scale efficiently.

Who is HubSpot's biggest competitor?

HubSpot's biggest competitor in the enterprise category is Salesforce. However, regarding SMBs, Freshsales is a strong contender, particularly for businesses looking for cost-effective and robust CRM solutions.

What factors should I consider when choosing Freshsales and HubSpot for my business?

When choosing between Freshsales and HubSpot, consider pricing, feature availability, ease of use, customer support, and your business needs. Evaluate the total cost of ownership, including any extra fees for add-ons and onboarding.

Do Freshsales and HubSpot offer integrations with other software?

Both Freshsales and HubSpot offer integrations with a wide range of software. These integrations enhance flexibility and utility, allowing seamless connections with tools like email marketing, accounting, and customer support platforms.

Can I migrate data from my current CRM to Freshsales?

Yes, you can migrate data from your current/any CRM to Freshsales. Freshsales provides support and tools to assist in the migration process, ensuring a smooth transition with minimal disruption to your operations.

Is it easy to migrate from HubSpot CRM to Freshsales?

Yes, migrating from HubSpot CRM to Freshsales is relatively easy. Many customers have seamlessly migrated with Freshsales support and resources to help transfer data, making the switch as painless as possible.

Which CRM offers better marketing automation tools?

Both Freshworks and HubSpot offer powerful marketing automation tools. However, Freshworks is praised for its intuitive and cost-effective solutions, particularly for small and medium-sized businesses.

What kind of reporting and analytics capabilities do Freshsales and HubSpot provide?

Freshsales provides robust reporting and analytics capabilities, including customizable dashboards, detailed reports, and data insights for all its plans. With HubSpot, you have to pay extra to unlock these features.

Is there a free trial available for Freshsales and HubSpot?

Yes, both Freshsales and HubSpot offer free trials. Freshsales gives a 21-day free trial period, while HubSpot gives 14 days to trial their software.