An AI-powered alternative to Monday.com
Freshsales CRM is a quick-to-deploy and ease-to-use alternative to Monday.com for businesses looking to adopt a customizable CRM solution that scales as you grow. With intelligent automations and AI capabilities, sales teams can streamline processes, boost productivity, and accelerate revenue growth.
Freshsales CRM | Monday.com sales CRM |
|---|---|
Freshworks is a cloud-based, SaaS business solutions provider with a portfolio comprising tools for customer relationship management and IT service management. Freshsales CRM is a modern, full-fledged, AI-powered sales CRM with automation capabilities designed to help sales teams organize better, sell smarter, close deals faster, and scale stronger.
| Monday.com is an open platform that offers customizable project management software. Monday sales CRM is a product offered for sales and customer-facing teams as a part of the Monday Work OS platform. The Monday sales CRM is a customizable sales platform that helps teams track tasks and projects. |
How to choose the right CRM for your business?
Choosing a new CRM partner is a business-critical decision that defines your growth trajectory. To cut through the noise and help you make an informed decision, here are some key parameters to look for in a CRM.
Ease of use
Automation capabilities
Customizable and scalable
Multi-channel engagement
Next-gen capabilities
Value for money
Freshsales CRM: The #1 Monday.com alternative
Freshsales CRM delivers on the promise of providing a modern, intuitive, and intelligent CRM that sales teams love.
5 reasons why Freshsales CRM is a better alternative to Monday.com
1. Get a 360-degree customer view on Freshsales CRM
What Monday.com sales CRM offers
Monday.com brings together all your customer data, captures leads from web forms and also integrates with marketplace tools.
It offers email sync and tracking, but accessing all your customer information and conversation in a unified view for better context is challenging.
The Freshsales CRM edge
With Customer 360 on Freshsales CRM, you get complete customer context with a summary view of customer conversations across channels and activities, all in one place.
You can also send emails, call customers, and access customer tickets right from this page.
2. Freshsales CRM drives better engagement with multi-channel capabilities
What Monday.com sales CRM offers
Monday.com offers limited communication channels. You must integrate third-party applications for chat, calling, and SMS.
Monday.com also lacks in-built chatbot deployment capabilities to offer extensive support across channels.
The Freshsales CRM edge
Freshsales CRM offers built-in capabilities across channels like Email, Phone, Chat, SMS, WhatsApp, and Facebook Messenger, making it easy to engage with the customers on their channel of choice.
With the unified bot builder in Freshsales CRM, you can deploy chatbots across channels to deliver superior customer experiences.
3. Freshsales CRM minimizes efforts with automation
What Monday.com sales CRM offers
While Monday.com offers workflows with templates and the option to create custom automation rules, the workflow capabilities are limited.
The lack of an ‘OR’ condition significantly limits your potential.
The Freshsales CRM edge
With ready-to-use templates and an intuitive UI, Freshsales CRM workflows are easy to set up and have more in-depth functionalities.
The CRM offers both AND/OR conditions, allowing you to set up more advanced workflows.
4. Freshsales CRM is designed to boost productivity levels
What Monday.com sales CRM offers
Monday.com offers an intuitive dashboard that provides instant access to deal progress, sales figures, and team performance.
However, it lacks automation capabilities that can help you streamline sales processes like reaching out to new leads or engaging with customers.
The Freshsales CRM edge
Freshsales CRM offers automation capabilities like sales sequences and lead assignment rules to enhance productivity.
You can eliminate manual work by setting up automated email sequences to connect with prospects and customers, automate contacts/deal assignment to sellers, and effortlessly track and manage your deals on the visual sales pipeline.
5. Freshsales CRM offers next-gen AI capabilities to future-proof your business
What Monday.com sales CRM offers
Monday AI (beta) extends basic AI capabilities like email composing and call transcript summaries.
Monday AI is still in its infancy and lacks the capabilities to provide in-depth insights that can deliver a significant impact.
The Freshsales CRM edge
Freddy AI is a game-changer for sales teams, offering a range of advanced AI capabilities from content generation to contact scoring and next-best-action recommendations.
Freddy Insights digs deep and proactively identifies the most promising leads, prioritizes deals, and suggests optimal actions that help you determine which leads to focus on and consistently hit those targets.
Freshsales CRM or Monday.com? Choose the right CRM solution
Criteria | Freshsales | Monday.com |
|---|---|---|
Pricing | Starts at $9/user/month | Starts at $12/user/month |
AI capabilities | Start at $39/user/month | Monday AI (beta) basic features included in higher-tier plans
|
Customer 360 | ||
Multiple pipelines | ||
Native chat & phone | ||
Mobile application | ||
Contact & Deal teams | ||
Sales sequences | ||
Auto-assignment rules | ||
Products | ||
Invoicing & Quotation | ||
Contact scoring | ||
Unified Bot Builder | ||
Content Generation | ||
Segment Identification | ||
Send Time Optimization | ||
Sales dashboard | ||
Curated reports | ||
Email | ||
SMS & WhatsApp | ||
Facebook & Instagram |
Switch from Monday.com to Freshsales CRM today.
Avail $500 worth of expert consultation for free.
The Freshworks advantage
Freshworks Neo Platform
Create custom workflows and applications to meet your unique business needs. Scale fast with a marketplace of more than 1,200 apps. Unify experience, gather actionable insights, and bring customer context to every interaction.
Freddy AI for sales
Get more done in less time with Freddy, your always-available AI assistant. Freddy helps you find potential customers, create personalized emails, and provides insights to help you close deals faster.
Freshsales Suite
Unite sales and marketing with an all-in-one CRM. Deliver seamless engagement across channels with a 360° view of the customer. Understand customer intent and send the right message to close deals faster.
Why our customers love us
With Freshsales, we are able to get a holistic view of our customers, have better governance over sales productivity, pipeline and in turn move our business forward.
Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.
Simplicity and power of the tool took us. Freshsales is allowing us to keep going with limited resources, given the shifting environment. It’s an asset.
We are 100% satisfied with Freshsales. We wanted an out-of-the-box solution that could be used. We have got it.
Recommended by industry experts
FAQs
Why is Freshsales CRM a better alternative to Monday.com?
Freshsales CRM is a modern, AI-powered Monday.com sales CRM alternative that enables sales teams to automate mundane tasks, enhance productivity levels, and close deals faster.
• 33% lower starting cost at a budget-friendly pricing of $9/user/month
• 10X higher deal closures with automation capabilities and Freddy AI
• 24-hour lightning-fast onboarding and setup with dedicated assistance
• Multi-channel engagement with built-in Phone, Email, and Chat
Who does Monday.com compete with?
Monday.com sales CRM competes with other sales force automation solution providers like Freshsales CRM. Freshsales CRM offers powerful features like Customer 360, Freddy AI, workflows, and automation capabilities that help sales teams prioritize high-intent leads, accelerate the sales cycle, and achieve revenue targets.
Why look for a Monday.com alternative?
Monday.com sales CRM provides basic AI capabilities like email composing and call transcript summaries. Since monday AI is still in its infancy, it lacks the ability to provide in-depth insights. On the other hand, Freddy AI-powered Freshsales CRM packs a range of advanced AI capabilities, making it an indispensable sales assistant and game-changer for sales teams.