Stay connected with your customers

Expanded reach

Engage with customers on the widely popular messaging app — 2 billion users

Contextual messaging

Deliver the right message at the right time with segmentation and personalization 

Seamless customer experiences

Support customers on WhatsApp and deliver delightful customer experiences.

Run high-performing WhatsApp Campaigns

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Run high-performing WhatsApp Campaigns

Create and launch code-free WhatsApp Campaigns

Create, preview, and test your messages to your subscribers before you launch.

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Drive better engagement with rich multimedia messages

Pick from pre-approved templates and send rich multimedia messages with personalized content for every customer at scale.

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Reach the right customers with advanced Segmentation

Engage with your customers based on their website and app behavior to drive more conversions.

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Automate your engagement with Journeys

Send the right message at the right time using pre-built WhatsApp playbooks with multi-step workflows.

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Measure campaign’s performance with Analytics & Reports

Get real-time insights on the messages delivered and read so you can see what's working and build better campaigns.

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Elevate your customer experience with personalized engagement

Reach your global audience and maximize their engagement on the world’s most popular messaging app with WhatsApp Campaigns. Launch automated campaigns based on your audience’s behavior, send transactional messages, and engage in relevant conversations by delivering the right messages at the right time. Manage audience preferences, deliver spam-proof campaigns, and grow deeper relationships with customers. 
 

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Experience Freshmarketer's WhatsApp Features in Action

Explore Freshmarketer's comprehensive WhatsApp features and unlock a world of marketing possibilities. From automated messaging to real-time analytics, our platform empowers you with the tools you need to drive exceptional results

See WhatsApp Bots in action

Our bots can be customized for your online store to work for you 24x7—help your customers find the right products, answer questions, and more. 

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BEAUTY AND WELLNESS BOT

Beauty bot helps your customers pick the right product for their use on WhatsApp, track orders, checkout link to complete purchase, and assist with information on your affiiliate program. 

Demo beauty bot

DEMO BEAUTY BOT
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APPAREL BOT

Apparel bot displays your products in WhatApp for customers to select and shop directly, answers order queries, helps with returns and refunds, and other customer queries.

Demo apparel bot

DEMO APPAREL BOT
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JEWELRY BOT

Jewelry bot helps customers book store appointments via WhatsApp, schedule home trials, answer queries related to products, orders, payments, returns, and exchanges.

Demo jewelry bot

DEMO JEWELRY BOT

By demoing the bot, I accept the Freshworks Terms of Service and Privacy Notice.