Freshsales pricing

Accelerate your revenue with context-driven sales

Products

Freshsales

Growth

Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

$9

/user/month, billed annually

Start free trial

Includes

  • Kanban View for Contacts, Accounts, and Deals

  • Contact Lifecycle Stages

  • Built-in Chat, Email, & Phone

  • Email Templates

  • Custom Fields

  • Basic Workflows

  • Contextual Collaboration with Slack

  • Product Catalog

  • Curated Reports

  • Freshworks Marketplace

  • 1 CPQ license

  • Mobile App

  • 24x5 Support

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Pro

Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

$39

/user/month, billed annually

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Everything in Growth, plus

  • Contact Scoring by Freddy AI

  • Custom Sales Activities

  • Advanced custom fields

  • Auto-assignment Rules

  • Territory Management

  • Sales Sequences

  • Sales Emails by Freddy AI

  • Rephrase, Expand, and Enhance text by Freddy AI

  • Bring Your Own Carrier (B.Y.O.C)

  • Multiple Sales Pipelines

  • Account Hierarchy

  • Deal Insights by Freddy AI

  • Advanced Workflows

  • Custom Reports

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Enterprise

Designed for mid to large-sized businesses needing advanced customization and governance capabilities

$59

/user/month, billed annually

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Everything in Pro, plus

  • Field-level Permissions

  • Custom Modules

  • Forecasting Insights by Freddy AI

  • Workflows for Custom Modules

  • Sandbox

  • Audit Logs

  • Dedicated Account Manager

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Supercharge your CRM with add-ons

Configure, Price, Quote

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

Freshbots

Buy additional Freshbots session packs to engage with customers across channels seamlessly

Free plan

$0 for 3 users

The free plan is designed for small teams of up to 3 users just starting out to manage customer data efficiently. With powerful Kanban views, email templates, built-in phone, and live chat, you can increase productivity and engage with customers seamlessly.

No credit card required. 24x5 support.

Start free trial
FRESHSALES SUITE

Get sales and marketing on the same page

Bring everything together in one complete CRM solution with a single source of truth for each customer’s journey. Share context, customize communications, and drive revenue together.

Explore Freshsales Suite

Businesses love Freshsales

Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP, Sales and Service, Blue Nile
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Over the last year, we’ve acquired 10X more customers and are rapidly scaling. To our surprise and relief, through this busy phase, the time spent on administrative tasks by teams dropped by 20%.

AlexandraCRM Operations Manager, Humn
Read Story

We were able to gather intent data from email engagement and profile our audience and market to niches better. In a nutshell, the CRM became integral to our organization, rather than a supporting force.

Arun RajamaniHead – Digital Sales, Sify
Read Story

Frequently asked questions

How does the 21-day trial work?

When you sign up, you instantly get access to the fully-loaded CRM for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

Is my data safe?

At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.

What types of payment do you accept?

1. Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).

2. We accept check payments in USD currency and this applies only for US and Canada customers.

What is a bot session?

A bot session is any unique interaction between an end-user and a bot. On chat, all end-users to bot interactions in a day are counted as 1 bot session and lasts for a maximum of 24 hours. Only customer-facing AI bot features consume bot sessions while agent-facing AI features and bots don’t consume bot sessions.

Do I get free Freshbots sessions?

We offer 500 sessions with all paid plans to try out chatbots. This is limited to once per account. Once exhausted, you can buy additional sessions based on your requirements.

How can I buy additional bot sessions? What’s the validity of the sessions?

You can purchase an unlimited number of bot sessions using the Freshbots add-on. The validity of bot sessions aligns with your payment cycle. For example: If you choose to pay quarterly, your bot sessions will also expire quarterly.

Have any other questions?

If you have questions about Freshsales or the signup process, please email us at crm-support@freshworks.com and we will be glad to answer all your questions.