With Customer 360, Freshsales CRM helps you manage customers so you can focus on what you do best - sell!
You get complete details about your customers automatically enriched -- auto - log conversations, deals (open, won or lost) and touchpoints with your company. You can also view the tasks and appointments scheduled with them.
Effective sales require proper planning, and follow-ups. Sales reps should know more about prospects to close deals faster. Freshsales CRM web tracking and event tracking ensure all your customer activities are captured and analysed. This gives sales reps a heads-up in deciding their next set of actions.
With Freshsales CRM, you never have to worry about customers falling through the cracks. All your deals are marked properly so that you don’t miss a single follow-up.
Collaborate with your team on tasks. Schedule meetings or demo appointments with prospects and customers, and get email alerts to remind you. Sync your Google calendar to keep track of your day. Make quick notes against each customer and get instant context the next time you pick up the conversation. Go ahead and start focusing on your sales, and let Freshsales CRM take care of the rest.
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