Unite sales and marketing around the customer with an all-in-one CRM
Know customer intent to help sales convert faster with a 360° view
Get your hands on an award-winning software
How can Freshsales Suite help you grow your business?
Nurture relationships and grow revenue with a single customer view
Close deals faster by sending the right message at the right time
Reduce IT complexity & cost with a comprehensive solution
Attract the best leads. Generate 10X more opportunities.
Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.
Top features:
Create landing pages in minutes. Monitor and understand visitor intent.
Understand visitor intent. Track page visits and even actions on your site.
Chat in real-time with website visitors using AI-powered chatbots
Tailor email campaigns and generate cost-effective leads for sales
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Deliver personalized experiences at scale. Improve lead engagement.
Build tailored campaigns and optimize them with real-time data for better engagement.
Top features:
Get a 360° view of a customer. Capture all customer interactions in one place.
Freddy AI identifies your best leads - the ones that are most likely to convert
Set up welcome emails or personalized journeys based on actions
Communicate across Phone, Email, WhatsApp, Chat
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Drive deals to closure, faster. Improve sales conversions by 50%.
Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.
Top features:
Improve revenue predictability with Dynamic Forecasting
Find the best deals to close with AI-based Deal Insights
Collaborate on Slack across departments to close deals faster
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Develop nurture campaigns that delight customers. Increase repeat purchases by over 50%.
Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.
Top features:
Design multichannel nurture campaigns and target customers via emails, SMS, WhatsApp, and chat
Send transactional emails to customers to upsell and cross-sell
Get a breakdown of campaign analytics for a holistic understanding of your market and audience
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Products
Freshsales Suite
- Customer service
- IT service
- CRM
Growth
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
/user/month, billed annually
Try it FreeIncludes
Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24x5 Support
Pro
Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance
/user/month, billed annually
Try it FreeEverything in Growth, plus
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports
Enterprise
Designed for mid to large-sized businesses needing advanced customization and governance capabilities
/user/month, billed annually
Try it FreeEverything in Pro, plus
Field-level Permissions
Custom Modules
Forecasting Insights by Freddy AI
Workflows for Custom Modules
Sandbox
Audit Logs
Need just Sales Force Automation or Marketing Automation Software? Then we've got you covered too.
Surface the best leads, manage pipeline, automate sales activities, and get smart insights to close deals, faster.
Create personalized campaigns, attract the best leads, engage with context, and deliver customer experiences at scale.