Webinar: Making the most of your self-service portal
In this webinar, we cover all the aspects that are essential to make your self-service portal a hit with customers. We also take a look at how companies are leveraging Freshdesk to create their self-service portal, and highlight interesting takeaways from their experiences. The agenda of the webinar includes:
- Assessing your need for a self-service portal
- Observations and takeaways from Freshdesk customers
- How community forums can be incorporated seamlessly in your self-service experience