The power of uncomplicated IT
Every new addition to the tech stack brings more layers of integration and support that land on IT’s shoulders. It doesn’t have to be this way.
1 min read
How partners can form an AI ‘circle of expertise’
Freshworks' Laura Padilla talks about how partners can help ease the transition of bringing AI into an organization
Laura Rich
3 min read
3 ways AI is redefining jobs in IT
For IT professionals, AI isn’t just another technology shift—it’s a fundamental redefinition of work itself
Dan Tynan
4 min read
Articles and Insights
Breaking IT support bottlenecks to improve EX
Turning to a new ITSM helped Qualfon change the way IT operated
Kevin Lau
1 min read
Where to find Freshworks in March 2025
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world
Vishnu Prasad
2 min read
Empowering women at Freshworks
Freshworks’ Women 360 employee resource group holds its first symposium in Chennai
Vishnu Prasad
2 min read
Freshworks hackathon sparks 74 new product ideas
Global teams of Freshworks employees focused on innovation, process improvements, and more
Vishnu Prasad
2 min read