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Managed Services

Lean on a Freshworks product expert to take care of your system administration. Includes a monthly bucket of hours for configuration, best practice sharing, training, and more.

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Optimization Services

Our expert will work in lockstep with your team to analyze your existing configuration, design, and build an improved solution.

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Freshchat Services

Up to 40 complimentary Professional Services hours for Freshchat. Expires March 31. Learn more

The Freshchat offering involves end-to-end bots implementation, including advisory services, configuration, and training.

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Premium Support

Back your customer and employee service platform with personalized support from the get-go with 24/7 dedicated assistance from our product experts.​​​​​

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Premier Advisory Services

An all-in-one offering tailored for Enterprise organizations to meet their strategic & operational objectives using Freshworks products.

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Health Assessment

A comprehensive review of your existing setup to help you to understand the current state and proactively identify areas for improvement.

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Admin Coaching

Strengthen your product knowledge with our expert-led interactive training tailored to your business needs.

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Orchestration (Freshservice-only)

Technical solutioning and configuration assistance to fully integrated custom workflows with the Freshservice Orchestration module.

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