Freddy Copilot for IT: A Masterclass Series
Explore how AI elevates IT productivity and transforms service operations.
8 a.m. PDT | 11 a.m. EDT | 4 p.m. BST
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Freddy AI overview: Vision, roadmap, and introduction to Freddy Copilot
Explore Freddy AI's groundbreaking capabilities in IT. Get introduced to Freshservice’s suite of AI offerings and the pivotal role they can play in shaping the future of your service operations.
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Explore real-world applications: Use-case deep dive and industry-specific insights
Join us as we explore practical use cases where AI can revolutionize and reshape business outcomes. Learn how businesses in IT, HR, and Facilities are utilizing Freddy Copilot to boost efficiency and ROI. Discover how AI can help you flourish with industry-specific expertise.
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Securely implement Freddy Copilot: A step-by-step guide and spotlight on security
Witness Freddy Copilot in action as our product experts showcase the power of AI with the latest features and a peek into what’s coming soon! Learn about our security and compliance framework designed to safeguard your data and operations.
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Success in action: Customer experiences and ROI with Freddy Copilot
See how our IT teams at Freshworks leverage Freddy Copilot to enhance service efficiency. Explore how other customers unlock benefits with Freddy Copilot and learn how it can drive ROI through insights from our Freshservice Benchmark Report and other research.
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Meet Freddy Copilot experts
Interact with product leaders and participate in a live Q&A!
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Chad Haftorson
Senior Director, Product Management
Deepthi Nagarajan
Director, Product Marketing
Thiago Ramos
Senior Manager - Business Systems Services, Freshworks
Krishna Kanth Govindaraju
Director - Engineering
Neharika Sundar
Lead, Product Marketing
Anupama Phal
Lead, Product Marketing
Aseem Aishwarya
Senior Product Manager
Anusha Kovvuri
Senior Product Manager
Vishal Nema
Product Marketing Manager
Jatin Rastogi
Lead - Product Marketing
What to expect
Freddy AI overview: Vision, roadmap, and an introduction to Copilot
August 20, 2024
Why Freddy AI, and the benefits of Freddy Copilot
Unlocking AI maturity with Freddy AI
Our AI vision for service operations
Freddy Copilot roadmap
Explore real-world applications: Use-case deep dive and industry-specific insights
August 27, 2024
How Freddy Copilot unlocks productivity for IT, HR and Facilities teams
How Freddy Copilot can solve industry-specific use cases
Securely implement Freddy Copilot: A step-by-step guide and spotlight on security
August 29, 2024
Live product demo
Best practices to use Freddy Copilot
What’s new and coming soon
A look at our security framework, Freddy Guardian
Success in action: Customer experiences and ROI with Freddy Copilot
September 3, 2024
Freshworks’ success story and path forward with Freddy Copilot
Customer success stories
Detailed ROI and Freshservice Benchmark Report analysis
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