Happy Hour😄
with Colin Crowley
Transforming customer support into customer experience - the why, when, and how
Date: March 31, 2022
Transforming customer support into customer experience - the why, when, and how
Date: March 31, 2022
The road to March Madness ends with a slam dunk as the Refresh Community is hosting a live workshop with Freshworks CX advisor, Colin Crowley.
This March 31, come, together with your peers, to explore the transformation of customer support into customer experience - the why, the when, and the how. In this interactive 60-minute live over zoom, Colin will share his expertise on internal organizational dynamics, best practices around proactive support, and opportunities to engage with customers at every step of their journey.
Limited seats available. Don’t miss it!
Thank you for registering! Keep an eye out for the event link in your inbox. We look forward to chit-chatting, debating, and conversing over cups of your favorite beverage.
Colin Crowley is CX Advisor at Freshworks and has spent over 12 years managing global customer experience organizations and promoting technological changemaking. He specializes in building customer service departments from the ground up, with a focus on scalability, infrastructural agility, product innovation, and gold-standard quality and efficiency. Colin is also an award-winning playwright whose plays have been performed across fifteen states, as well as New York City and London
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