Join the AI-powered service revolution
Enhance productivity and improve customer, employee, and agent experiences with AI. Join us to explore the State of Service and Support in 2024, gaining insights into AI-driven strategies for success.
Date: 30th August, 2024
Time: 4.30 PM IST
Location: The ITC Maratha, Mumbai
Register nowInspiration: Reimagine AI-powered service and support
Dive into Freshworks’ latest generative AI capabilities and discover how our solutions can help service and support teams uncover winning trends, get ahead of issues, and make better data-driven decisions across your company.
Education: Discover AI strategies from industry pioneers
Meet partners and practitioners at the forefront of AI. Hear them share their unique experiences in navigating AI for service and support, providing proven strategies and practical knowledge for your own AI initiatives.
Connection: Meet with leaders in town
Engage with customer service and IT leaders, and gain exclusive access to Freshworks' executive team. Don't miss this chance to network, forge new connections, and gain valuable insights to propel your career and organization forward.
Meet the speakers
Abe Smith
Chief of Global Field Operations, Freshworks
Sandie Overtveld
Senior Vice President for APJ, Middle East and Africa, Freshworks.
Priya Subramani
Vice President, Product Management, Freshworks
Mohit Patle
Sr. Director, India Business, Freshworks
Vandana Tanna
Director, India Business, Freshworks
Viswanatha Mehta
Senior Product Manager, Freshworks
Agenda
Topic |
---|
4:30 p.m.: Arrival and registration |
5:30 p.m.: Opening keynote - State of service and support in 2024 with AI |
5:50 p.m.: Deep dive into employee experience and product showcase |
6:05 p.m.: Customer spotlight(Details to be announced soon!) |
6:15 p.m.: Freshworks Excellence |
6:35 p.m.: Deep dive into customer service and product showcase |
6:50 p.m.: Customer spotlight(Details to be announced soon!) |
7:00 p.m.: Customer spotlight(Details to be announced soon!) |
7:10 p.m.: Freshworks Excellence |
7:30 p.m.: Closing note |
7:35 p.m.: Networking dinner |