IN-PERSON EVENT

SaaS@Scale AI 2025

Unlock innovation at the intersection of AI, Data, and SaaS

Date: February 14, 2025 

Time: 9:30AM – 5:30PM IST

Location: T-Hub, Hyderabad

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Why attend

The SaaS@Scale AI 2025 is a one-day technical conference organized by Freshworks, the first Indian SaaS company to ever go public in Nasdaq in partnership with T-Hub the World's Largest Innovation Hub, Startup Ecosystem Enabler and AWS world's leading cloud provider. This event brings together the brightest minds in the SaaS ecosystem to explore cutting-edge topics like Applied AI, Architecture, and Data. Designed to connect SaaS companies, innovative startups, and forward-thinking investors, it offers a platform for networking, collaboration, and uncovering growth opportunities.

Speakers list

Next-Gen Retrieval: Combining Domain-Specific Adaptation with Hybrid Retrieval

Sri Sudarsan S, Subir Verma

Intelligent SaaS Traffic Management: Enriching Requests, Enhancing Outcomes

Arpit Bhargava, Yuvanesh Palanisamy

Operating a planet scale SaaS Business at Freshworks using Freshservice

Ritikesh G, B Lokesh Reddy

Scaling the Boundaries: Mastering Databases at Scale

Dinesh Murugiah, Ritesh Raut

SaaS@Scale AI 2025 conference agenda

Morning Session:

9:30 AM - 9:40 AM | Lamp Ceremony & SaaS@Scale Launch

9:40 AM - 10:00 AM | Fireside Chat

Speakers: Shri Jayesh Ranjan IAS Special Chief Secretary to Government of Telangana, Industries & Commerce (I&C) and Sreedhar Gade, VP Engineering, Freshworks

10:00 AM - 10:20 AM | Freshworks CTO Keynote

Speaker: Murali Swaminathan, CTO, Freshworks

10:20 AM - 10:40 AM | AWS Keynote

Speaker: AWS leadership

10:40 AM - 11:15 AM | Intelligent SaaS Traffic Management

Speakers: Arpit Bhargava, Yuvanesh Palanisamy (Freshworks)

11:15 AM - 11:30 AM | Tea Break / Networking

11:30 AM - 12:05 PM | Mastering Databases at Scale

Speakers: Dinesh Murugiah, Ritesh Raut, Premkumar Patturaj (Freshworks)

12:05 PM - 12:30 PM | Engineering Database Performance for Fast and Scalable AI

Speaker: Tim Koopmans, Product Experience, ScyllaDB

12:30 PM - 1:00 PM | Panel Discussion Transforming SaaS with AI

1:00 PM - 2:00 PM | Lunch / Booth Interaction / Networking

Afternoon Session:

2:00 PM - 2:30 PM | Panel Discussion

AI Evolution in India - Top Themes & 2025 Outlook

2:30 PM - 3:05 PM | Operating planet scale SaaS systems

Speakers: Ritikesh G, B Lokesh Reddy (Freshworks)

3:05 PM - 3:30 PM | AWS Talk

Speaker: AWS Architect

3:30 PM - 4:05 PM | Next Gen Hybrid Search with domain specific adaptation

Speakers: Sri Sudarsan, Subir Verma (Freshworks)

4:05 PM - 4:20 PM | Tea Break / Networking

4:20 PM - 4:40 PM | Analyzing billion lines of code to generate AI insights

Speaker: Hivel Leadership

4:40 PM - 5:30 PM | Closing Ceremony & Vote of Thanks

Speaker: Sreedhar Gade, VP Engineering, Freshworks