How to use WhatsApp chatbots to automate customer service

WhatsApp boasts 2B+ users worldwide, with 57% using it to engage with brands. In this webinar learn how to use WhatsApp to deliver exceptional self-service for your customers. Our panel of subject matter experts will show how you can: 

• Provide proactive support updates to reduce the volume of tickets raised 
• Answer FAQs instantly to reduce wait times for customers 
• Create self-service flows within WhatsApp to improve first-contact resolution rates 
• Learn from our customer stories how they use WhatsApp chatbots to increase CSAT

Don't miss this opportunity to discover the full potential of WhatsApp chatbots for exceptional customer self-service!

This 45-min interactive webinar covers: 

• Why CX leaders must focus on WhatsApp for customer support
• How to create your self-service strategy using WhatsApp 
• Potential ROI and impact with WhatsApp chatbots 
• A Q&A session with subject matter experts