How to set up your virtual phone system
Buy your virtual phone numbers in 90+ countries and you’re set to make and receive calls.
Virtual business phone systems are more powerful, more affordable, and simpler to use and maintain.
| Feature | On-premise phone systems | Virtual phone system |
|---|---|---|
| Easy, no-code set-up | No | Yes |
| Cost of ownership | High | Low |
| Hardware requirements | Yes | No |
| Maintenance cost and effort | High | Low |
| Ease of Scalability | Low | High |
| Remote work-ready | No | Yes |
| Easy call-routing set-up | No | Yes |
A reliable virtual business phone system for all businesses
Traditional phone systems are expensive with their per-system and per-user costs. Freshcaller brings your telephony costs down significantly with lower number costs and pay-as-you-go call charges. You can set up your Freshcaller virtual phone service in hours. Everything from call-flows to IVRs, to voice-bot interactions, can be set up from our intuitive UI that customers love.
With the Freshcaller virtual phone service, you can make outgoing calls, or accept incoming calls on a desktop app, mobile app, mobile phone, or even a desk phone. You can choose from a variety of numbers — toll-free, vanity, or local. Use call-masking to display an official number, no matter what number you are calling from.
Empower your agents to work effectively as a connected team, wherever they are. With a live dashboard, you have complete visibility into all calls, so you can monitor agent performance. Our customers rely on the call recording feature to be in the know about the quality of customer service that their agents are providing.
Run an efficient call center with Freshcaller’s comprehensive feature set. You can reduce agent workload with our voice AI bot that gives instant answers around the clock. And with features like queue call-back, business hours, and holiday settings, you can be sure to never miss the mark on your customer service.
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Buy your virtual phone numbers in 90+ countries and you’re set to make and receive calls.
Estimate your total cost of ownership including agent licensing fee, inbound and outbound call charges, and get a free custom report.
“We wanted a solution that was easy to use, quick to set up and expand, and logically priced. We wanted to avoid incalculable additional costs through IT consulting, server costs, etc. and looked for a provider who would meet our requirements out-of-the-box if possible. Freshcaller was a direct hit here.”
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