Over 60,000 Customers trust us

Support without the hassle

Freshdesk is built to make customer engagement accessible to businesses of all sizes, so you can deliver an effortless customer experience at scale without the cost and complexity of legacy software.

Support everywhere

Engage customers across every touchpoint with a 360-degree view of the customer—across e-mail, phone, chat, social media, and more.

Do more. Faster.

Automate and streamline complex workflows and answer customer queries with no-code bots for faster resolutions and happier customers!

Scale flexibly

Customize your Freshdesk with more than 640 apps and an extensive network of partners. Get world-class onboarding with 24x7 support.

Deliver valuable customer interactions at scale at Freshdesk

uplevel self service with bots and ai uplevel self service with bots and ai

Deliver valuable customer interactions at scale at Freshdesk

Serve customers wherever they are

From new channels such as WhatsApp and Apple Business Chat to the traditional, like email and phone, Freshdesk covers it all

Market-leading conversational AI at your service

Most bots are cumbersome and require coding. Freddy AI bots are no-code, easy-to-deploy, and help you engage better with customers by detecting intent.

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Engage intelligently with your customers

Agents love Freshdesk for its ease-of-use. And managers love the advanced workflow automation, analytics, and self-service that help deliver efficient support.

Connect all your tools and data

The open and flexible Freshworks Neo Platform provides rich APIs for custom integration, ecosystem partner solutions, and over 1000 Marketplace Apps.

Deliver stellar experiences on the field

Plan your field agents' schedules, and track real-time progress within Freshdesk, to deliver an amazing on-site experience.

Leading industry experts recommend Freshdesk

Here's why our customers choose us