Sarah Chambers on June 14, 2021. 6 min read What Is The Business Importance Of Customer Satisf... To nobody’s surprise, sturdy success starts with good foundations. While the building materials ha...
Akshaya Srikanth on June 11, 2021. 8 min read 12 Excellent Customer Service Phrases for Everyday... Your customer’s perception of you and your brand can be shaped in a single customer service intera...
Alex on June 9, 2021. 9 min read 7 Causes of Call Center Stress (And How to Fix The... Working at a call center isn’t easy. In fact, over half of call center employees feel burned o...
Sarah Chambers on June 4, 2021. 6 min read 6 Tricky Customer Service Challenges And How To So... About 82% of customers deeply value convenience, friendliness, and human touch when it comes to thei...
Akshaya Srikanth on May 26, 2021. 12 min read What Is Customer Effort Score? [Free CES Survey Te... Improving your company’s customer experience score by just 10% can boost revenue by more than $1 b...
Sarah Chambers on May 24, 2021. 6 min read 5 Customer Service Principles That Elevate Your Bu... Customer service is a key part of any business and the modern customer has higher expectations than ...
Alex on May 21, 2021. 8 min read 10 Strategies to Measure & Boost Customer Ser... Your customer service reps are on the front lines of your business. Every day, they’re interacting...
Sarah Chambers on May 21, 2021. 5 min read 25 Customer Questions That Add Value To Your Feedb... Asking your customers the right questions post-purchase helps you gather invaluable input and reveal...
Nandini Sharma on May 20, 2021. 5 min read 9 Customer Service Tools To Boost Your Team’... The undeniable fact of the business world is that you cannot have a great product without an excelle...
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