Nina Godlewski on April 5, 2021. 5 min read Why your customers want two-way personalized conve... Customers find it most memorable when they’re treated as unique individuals. This is especially tr...
Sarah Chambers on March 30, 2021. 8 min read The Complete Guide to Customer Relations Cultivating long-term, meaningful customer relations is an important part of any business. It goes b...
Alex on March 26, 2021. 8 min read Why Is Customer Service Important: 4 Benefits You ... When Jeff Bezos was asked by CNN what the single most important feature of Amazon’s success wa...
Krishna Charan on March 24, 2021. 8 min read How to Get Retail Customer Experience Right in a D... The importance of the retail customer experience has increased multifold over the pandemic, even at ...
Sarah Chambers on March 23, 2021. 7 min read The Complete Guide to Defining Customer Service Go... Whether your marketing goals are lofty and far-reaching or finite and quick to achieve, the most imp...
Alex on March 22, 2021. 9 min read 8 Simple Strategies To Get More Happy Customers The customer experience market was valued at $6.5 billion in 2019 and is expected to experience a 17...
Akshaya Srikanth on March 17, 2021. 7 min read 6 Best Email Management Software for Customer Serv... In 2020, close to 306.4 billion emails were exchanged each day, and this number is expected to shoot...
Alex on March 12, 2021. 10 min read A Guide to Digital Transformation in Customer Supp... In the business world, the necessity of successful digitization is becoming unavoidable, and there m...
Alex on March 5, 2021. 9 min read Top 11 Ideal Customer Satisfaction Survey Question... You do your best to provide outstanding customer service. You work hard, follow best practices, and ...
