Sarah Chambers on September 29, 2021. 6 min read How To Build Customer Relationships That Last A Li... Building customer relationships is a critical part of growing a business. It’s not enough to simpl...
Sarah Chambers on September 27, 2021. 7 min read What Is An Omnichannel Contact Center & Why I... An omnichannel contact center is a unified customer interaction center that helps businesses deliver...
Sarah Chambers on September 24, 2021. 7 min read 5 Key Benefits of Customer Satisfaction (and 3 Com... Customer satisfaction is the lifeline of any business. Improving customer service leads to more loya...
Akshaya Srikanth on September 20, 2021. 15 min read The Complete Guide to Improving E-commerce Experie... The secret to the success of your e-commerce business lies in improving the experience you deliver t...
Akshaya Srikanth on September 7, 2021. 3 min read 8 Customer Service Memes That Will Make You Laugh ... When you work in a high-stress role where conversations are difficult, and work is seemingly endless...
Ida Jessie Sagina on August 24, 2021. 14 min read 40+ Customer Service Interview Questions (And What... Every business owner, including the founder of one of the most magical places on Earth – Disne...
Sarah Chambers on July 28, 2021. 8 min read What Is A Community Forum And How Can It Help Your... If you’ve ever found a solution online to an obscure tech problem you’ve had, then it’s very l...
Sarah Chambers on July 19, 2021. 6 min read What Is Customer Perception And How Can Brands Tra... Customer experience is key to gauge how your customers perceive your brand. The reaction that custom...
Sarah Chambers on June 16, 2021. 7 min read How To Understand Customer Touch Points And Their ... Jenny wakes up every morning at 8 am. While sipping her coffee, she opens up your company’s app to...
