Forced by Parature to switch to Dynamics 365?
Choose Freshdesk instead. With easy-to-use, powerful features available right out of the box, there are no hidden costs for you to support customers
Chat with your team inside Freshdesk with Freshconnect to collaborate and resolve issues faster.
Automatically prevent multiple agents from answering the same ticket and protect customers from spam
Assign tickets automatically based on agent skill sets or their current load and ensure faster responses.
Assign tickets automatically based on agent skill sets or their current load and ensure faster responses.
Customer support should be easy. At Freshdesk, we try to keep things simple so you can focus on supporting your customers. Here are some things you won’t have to pay for if you use Freshdesk:
If not, try out and see how Freshdesk can simplify your support. We’re sure you’ll be impressed. If you decide to switch to Freshdesk instead of Dynamics, our support specialists will get in touch with you to ensure a smooth transition from Parature.
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