Creating loyalty through effortless customer service
Watch the on-demand webinar
The Freshworks Customer Experience (CX) Webinar on Creating loyalty through effortless customer service — a virtual panel discussion with CX leaders from across India happened on 7th September 2022. The panel addressed CX practitioners from across the country in a virtual meeting. Below is the snapshot of the panel discussion:
Today's consumers demand fast, frictionless, and self-serve support, when they need it and on the channel they prefer. Businesses are expected to provide seamless omnichannel customer service that speaks to the digital-first consumer while navigating a possibly permanent hybrid work environment. How can brands foster a sense of loyalty in this competitive environment through a consolidated CX strategy; know this and more today!
Through this on-demand webinar you’ll leave with insights on:
Key trends impacting CX, Customer support and future of chatbots in CX
How to cater to the ‘want-it-now’ culture
What drives consumers to stay loyal to a brand
Freshworks formula for Delight Made Easy
Get ready to elevate your business to rockstar status in the eyes of customers and employees!
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