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Products

Freshdesk

Growth
Ticketing, customer portal, reports and more. Ideal for small businesses that want to offer intuitive, industry-leading support
$15/agent/month, billed annually
Try it free
Pro
Everything in Growth plus customized support portals, custom objects, advanced ticketing, custom reporting, and different routing mechanisms
$49/agent/month, billed annually
Try it free
Pro + AI Copilot
Bundle
Get all the benefits of the Pro plan and the Freddy AI Copilot add-on bundled together
$78/agent/month, billed annually
Try it free
Enterprise
Everything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features, and more
$79/agent/month, billed annually
Try it free

Help desk and Ticketing

Ticketing

Shared inbox

Threads and tasks

Customer portal

Multilingual conversations

Collaborators

5,000 collaborators included

5,000 collaborators included

5,000 collaborators included

Boost your results with Freddy AI

Freddy AI Agent

First 500 sessions included. $100 per 1,000 sessions.

First 500 sessions included. $100 per 1,000 sessions.

First 500 sessions included. $100 per 1,000 sessions.

Freddy AI Copilot

$29/agent/month billed annually

Included

$29/agent/month billed annually

Freddy AI Insights (Beta)

Requires Freddy AI Copilot

Included

Requires Freddy AI Copilot

Analytics and Insights

Self Service

Routing and SLA

Administration and Security

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