Make support exciting by turning your helpdesk into a game! Let agents complete tasks to earn points, level up, win rewards and work towards achievements that you want to unlock.
A simple yet ingenious way of driving your team towards a common goal is to turn ordinary, everyday tasks into Quests to promote meaningful learning and improvement.
Understand your team’s performance better by taking a look at your leaderboard. Instantly identify the top performers in your helpdesk and the ones who might need a bit more guidance.
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