The pandemic has accentuated the importance of digital technologies in today’s connected world. Today, Government departments are utilizing every possible emerging technology to ensure a new era of contactless e-governance.
Among digital initiatives, Chatbots have become an invaluable tool for government agencies over the past year. They play a vital role in service delivery, whether it’s for communicating crucial information about vaccinations or enhancing engagement with the modern citizen.
Freshworks and AWS bring to you this webinar on Modern Governance in India using Chatbots
Agenda
How Chatbots and Virtual Helpdesks are Changing E-Governance
Public Works Department, Rajasthan’s Digital Innovation
Freshworks Introduction & Services
Demo: Chatbots in Action & Ease of Defining Workflow
How SAAS is Redefining Govt Landscape
Q&A and Wrap Up
Date & Time
September 16th, 2021
11:00 AM IST
SAVE YOUR SEAT
Thanks for your interest! You will receive an email from us shortly.
Speakers
Himanshu Singh
Head of Solution Engineering & Public sector
Freshworks
Ajay Kaul
Head States & Local Govt. India business
Amazon Internet Services Pvt.
Varun Taneja
Solution Engineer
Freshworks
Rajesh Yadav
Principal Secretary
Public Works Department, Government of Rajasthan
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