Featured Webinars
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A single place to discover educational webinars hosted by the Freshdesk team and customer support influencers across the world. We have a collection of webinar recordings, AMA’s and workshops about customer support.
Why you should watch and subscribe to our future webinars
Freshdesk is a customer support software trusted by 60,000 Customers across the world. We host customers, prominent speakers from the support industry to talk about best practices and customer service skills that help small and large teams deliver exceptional support to their customers.
If you are a customer-centric organization like us, here’s what you can expect:
New and innovative ideas to delight customers
Tips on taking your support from good to great
Skill-based workshops for teams of all sizes
Suggestions on building and measuring customer loyalty the right way.
CX EXPERT TALKS
Scaling Customer Support with Chatbots and AI
CX EXPERT TALKS
How AI Transforms Customer Service into Profit Centers
CX EXPERT TALKS
4 Applications of AI in Customer Service
CX EXPERT TALKS
Optimizing CX for Higher Customer Engagement and Revenue
CX EXPERT TALKS
Customer Service Trends and Best Practices for Banking, Financial Services, and Fintech
CX EXPERT TALKS
The Real RoI of Chatbots in Customer Support
CX EXPERT TALKS
Textline and Freshworks: Using SMS and Texting as Customer Service Channels
CX EXPERT TALKS
Removing Operational Silos using Centralized Customer Service
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