Webinar

Top 5 Customer Service Priorities for 2025

Uncover the strategic imperatives leading brands are committing to in 2025 to redefine customer service.

Date: March 12, 2025

Time: 11 a.m PT | 2 p.m ET

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What’s in store

People-first AI: How CX leaders are embracing AI to stay ahead

From making every interaction count with AI agents and intelligent copilots to delivering seamless omnichannel experiences - discover real-world success stories and learn to balance innovation with core CX fundamentals to achieve impactful results in 2025

Meet the speakers

Wes Dudley

Vice President - Customer Experience & Retail Operations, Broad River Retail

Lauren Lee

Senior Director - Sales, Freshworks

Natarajan Chandrasekaran

Director - Product Marketing, Freshworks