Karthik Rajaram is the global director of sales development at Freshworks. Prior to this Karthik has been a part of the sales development teams at Akamai, Salesforce, and Microsoft. Freshworks is one of the world’s fastest-growing SaaS customer engagement companies.

In this interview with Karthik, we talk to him about:

• How to create and scale a global SDR team

• How to create an effective SDR onboarding process

• What are the potential SDR tools to maximize sales intel

• How to reduce SDR burnout and keep your team motivated

• How to build an SDR team culture of feedback, trust, and learning