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Enterprise-grade ITSM, for every business

Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.

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Trusted by 68,000+ Businesses Worldwide

Digital transformation—for every business

Transform IT from cost center to value creator with a powerful unified platform, time-saving automation, and fluid collaboration—enhanced with AI.

SERVICE OPERATIONS

Unify IT, power business performance

IT now fuels business as well as support, so automating operations improves not only employee and agent efficiency, but also business continuity. By uniting teams and tools, you can reduce spending and complexity, and increase satisfaction from service desk to C-suite.

FRESHSERVICE WITH AI

Built-in AI = Boosted efficiency, better experience

Make your staff, systems, and processes more efficient with built-in AI. Save time by automating routine queries and enabling self-service. Get performance insights and raise productivity with conversational prompts.

WORKFLOWS + AUTOMATION

The power to be more productive

Freshservice enables you to save time with codeless drag-and-drop automations. Key workflows and integrations are also built in to offload low-value tasks, problem-solve, collaborate, and communicate better—and gain even more efficiencies in the future.

CONNECT. SIMPLIFY. SCALE.

Freshservice integrations

Integrate Freshservice with cloud and on-premise enterprise applications—with minimal complexity for faster time to value and higher productivity. 

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Freshservice has opened up our eyes to deploying new processes in a new fashion. We’re no longer constrained by our legacy ITSM system. Freshservice automation gives us peace of mind.

Fred ChinAVP of IT Infrastructure and End User Services, RingCentral
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FRESHSERVICE REVIEWS

The experts agree

Industry authorities and customers recognize Freshservice for its superior combination of built-in AI, usability, scalability, and value. 

Take a fresh approach to IT services

See what refreshingly easy ITSM can do for your business.

Try it freeBook a demo