As a business leader, you know how the economy has changed - and how work productivity as we know it, will change forever.
Modern employees in your organization have a very high demand of IT support services which can be attributed to factors like increased device usage, multiple integrations, access to IT and their ability to be self-sufficient and experimental.
Most organizations can’t cater to their employee expectations, especially in the new normal, leaving them frustrated and therefore, tend to invest in reactive incident management methods.
The objective of IT Service Management(ITSM) is to ensure smooth business operations and higher employee satisfaction. Couple ITSM with AI and automation, and you are on your way to building your own success story!
Freshworks in partnership with ServiceIT+ is bringing forward an exclusive webinar focused on how service management can benefit from AI & automations in this new world.
In this webinar we’ll cover:
How AI in ITSM help to create strategic speed
How AI in ITSM helps support a strategy of efficiency and speed - fast time to value
How service management is meeting up with the present requirement and helping us to look into the future
How service management is supporting the current crisis and BAU, and identifying opportunities for future improvement
Top key considerations for easing the digital transformation
Top key ITSM considerations for digital transformation, using AI
Join our experts for this insightful webinar where members from our team will also be available to answer your questions so you can walk away feeling confident in how AI & automations can empower your organization’s service management.
We also have a live Q&A session where you can get all your queries answered by our experts!
NOTE: We do not offer any certificates for attending this webinar.
Sorry, our deep-dive didn’t help. Please try a different search term.