Why customers across the globe chose Freshservice

 Freshworks vs. ServiceNow at a glance

Modern and intuitive IT service management - supercharged with AI 

Criteria
Freshservice
ServiceNow
Less complexity
Transparent pricing
Ease of use
Faster implementation
Higher ROI

Freshservice offers optimal efficiency tailored to your organization's needs with minimal complexity.

“Based on the no-code capabilities, the automation features, and time to value, it was a no-brainer.”—Databricks

“Freshservice supports our entire company. We truly look to Freshworks as the engine that keeps us running.”—A&E

“Easy to implement and more value per dollar in comparison to ServiceNow.”—Neighbor Care

Scalable, enterprise-grade ITSM that stands apart


See the Freshservice impact on customers

 

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Frequently Asked Questions