One solution, built for business
Modernize the employee experience for IT, HR, finance, facilities, and more with a unified solution
Automate employee services beyond IT
Bring the efficiency of ITSM to all your business functions. Automated workflows free up teams to focus on priorities, while data segmentation protects employee and business privacy.
Explore automations
Modernize the employee experience
Level up the employee experience with a single self-service portal for all business functions. With AI agents, employees get 24/7 support on any channel, anywhere.
AI-powered efficiency
One solution for all your business teams
ESM success stories with Freshservice
Efficient HR
Randstad leverages Freshservice to automate employee workflows and improve efficiency.
Easy collaboration
RingCentral moves 1,000+ employees from desktop to work-from-anywhere with Freshservice.
IT and beyond
Cheetah Digital uses Freshservice to transform ESM with 95% employee satisfaction.
Self-service increase
Moneycorp achieves 33% self-service with Freshservice, saving agents and employees time.
See why business teams choose Freshworks
Experience the everyday excellence of a unified, AI-powered solution to all your business needs