Modernized service management for financial institutions
Streamline operations, ensure compliance, and empower teams with service management built for financial institutions.
Fuel efficiency, compliance, and growth for financial services
Deliver exceptional IT experiences with a powerful unified platform, time-saving automations, and fluid collaboration—enhanced with AI.
Protect sensitive financial data with advanced security
Safeguard sensitive financial data with enterprise-grade security and compliance. Freshservice enforces robust protection through 256-bit encryption (at rest and in transit), role-based access controls, and secure virtual private clouds—all built on a resilient, multi-layered architecture. Our platform meets the highest industry standards, including AICPA, SOC 2, and ISO 27001 certifications, ensuring regulatory compliance and risk mitigation.
Deliver personalized, secure service with Freddy AI Agent
Speed up service delivery and improve efficiency with Freddy AI Agent, which enables employees to focus on higher-level inquiries. Freddy AI Agent includes efficiency boosters like auto-responses and ticket summaries and can also generate custom reports for leaders on command.
Cross-team collaboration made easy for IT and business teams
Give teams the context and tools they need to solve tickets faster. Enable cross-team collaboration with unified views, channels of choice, and smart ticketing.
Freshservice capabilities
Keep your financial operations running seamlessly. Automate workflows, streamline processes, and stay organized while boosting productivity.
The biggest bonus after implementation is that our teams using Freshservice feel so much more empowered in their work.
Related resources
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Elevate employee experiences with a secure, efficient service management
14 days. No credit card required. No strings attached.