Transforming healthcare IT: Streamlined, secure, and patient-centric
Empower healthcare operations with AI-driven IT service management that ensures smooth care delivery and enhances patient outcomes.
Modernize healthcare IT for better care delivery
Deliver secure, compliant IT service management that streamlines IT operations, improves service efficiency, and ensures uninterrupted patient care.
Deliver quality services at scale and speed
With a HIPAA-compliant and cloud-based solution, protect patient health information, mitigate outages, and deliver secure IT services—all on a single platform.
Empower front-line works on-the-go
Support doctors, nurses, or other hospital staff via email, Slack, MS Teams, and more. Respond to tickets, access self-service, and more from anywhere.
Empower clinicians with the help of AI
With Freddy AI Agent, clinicians can focus on patient care instead of routine tasks, maintenance, and asset optimization, ensuring continuous operations.
Freshservice capabilities
Keep your financial operations running seamlessly. Automate workflows, streamline processes, and stay organized while boosting productivity.
With Freshservice, we are a more customer-centric IT department. Our agents take complete ownership over tickets and want to solve our users’ issues as quickly as possible.
Related resources
Learn how AI-powered Freshservice empowers financial services firms to achieve their IT and employee service goals.
Evergreen Health reduces response times with Freshservice
Supporting over 1 million people, Freshservice helped them automate ticket sorting, lowering Evergreen’s response time for on-call management.
Salinas Valley Memorial Healthcare System delivers world-class patient care with Freshservice
Freshservice empowered the team to gain better visibility into service requests with automated workflow.
Princess Alexandra NHS sets the benchmark for patient experience in the UK
With Freshservice, the process of resolving issues was much more streamlined, delighting agents, frontline staff and in turn the patients.
Keep IT services secure, efficient, and at peak health
14 days. No credit card required. No strings attached.