IT helpdesk with powerful asset management

Maintain and track inventory of your IT and non-IT assets throughout its lifecycle - anytime, anywhere.

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Trusted by 72,000+ businesses worldwide

Everything you need to take control of your IT assets

Inventory ManagementCMDBAsset Auto-discoveryAsset Life cycle Management

Inventory Management

Ensure operational continuity with full visibility into the IT & non-IT assets in stock or in use. Be it contracts, hardware, software, and other configuration items, evaluate their values, and plan purchases with up-to-date information of all assets.

Track IT assets efficiently and enhance your service delivery

Workflow automator

Set up simple automation functions in your online IT asset management tool as well as leverage the built-in capabilities to handle all your manual efforts.

Reporting & Analytics

Identify bottlenecks, make informed decisions, monitor the cloud based ITIL asset management solution performance, and improve service delivery with predefined and custom reporting capabilities.

Contract management

Plan license purchases and detect contract infringements proactively with timely notifications. Speed up contract renewals easily by leveraging automated approval workflows

Additional features you’ll love in Freshservice

Extensible

Enable enterprise-grade integrations with a marketplace approach built on an open and secure platform

Patch Management

Stay on top of asset health with automated patch management using Automox

Mobility

Scan assets on the go with the barcode scanners on the Freshservice mobile app

Recommended by leading industry experts

For all your IT Asset Management needs

Deliver Hassle-free serviceManage assets from a single paneReach users where they areMake informed decisions

Deliver Hassle-free service

Focus on work that affects your bottom line and automate your processes. Get started instantly with a modern, intuitive UI that requires no training manuals.

Experience success with Freshservice!

On time go-live

Smooth transition for accelerated product adoption.

Realize Quick ROI from Day 1

Effective onboarding with real-time training

No cost support

A 24/7 consultative approach rather than a transactional support

You're in safe hands

The Freshservice impact on our customers

Our vision was to find a helpdesk software that was simple for the end users and yet modern. Freshservice checked what we really wanted. We have been taken care of and looked after.

Sumit KohliEducation first

We chose Freshservice due to the ability to quickly on-board our acquisitions from different legacy products into something that was state of the art

Robert ParkerDescartes System Group Inc.

One of the biggest reasons we chose Freshservice was because it was very easy to use for our agents

Jamie McClennonZoopla Property Group

With Freshservice, the interface is smooth; everything is easy to find & categorise. We now have 8 teams using the tool and it's a breeze to use and train people.

Jeff GaltChatham Financial

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